Automate Restaurant Customer Service with WhatsApp and Llama AI Chatbot

This intelligent WhatsApp-based chatbot, built with the n8n automation platform and powered by an AI language model, automates restaurant customer interactions. It handles table bookings, menu inquiries, opening hours, services, and offers, streamlining communication, increasing efficiency, and enhancing customer satisfaction.

• Automates responses for faster customer service.
• Manages bookings and inquiries seamlessly via WhatsApp.
• Improves efficiency with AI-driven communication.
• Boosts customer satisfaction with instant support.

1. WhatsApp Trigger: Activates the workflow when a customer sends a message.
2. Extract Message Intent: Identifies the customer’s request (e.g., booking, menu).
3. Fetch Menu Data: Retrieves current menu details from a data source.
4. Fetch Availability: Checks table availability and opening hours.
5. Llama AI Response Generator: Uses Llama AI to craft a tailored response.
6. Format Response: Prepares the response for WhatsApp delivery.
7. Send WhatsApp Reply: Sends the automated reply to the customer.
8. Log Interaction: Records the interaction for future reference.

Learn more about this workflow at: Official Workflow Page

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